“When I decided to move into my new condominium I discovered the building had been pre-wired for a surround sound entertainment system. I had never heard of Neuwave but when I met Andy Felton on site to discuss the possibility of Neuwave installing a home system for me I knew right away I was dealing with professionals. Andy’s suggestions about what application would work best for my home were right on the money. I popped in about half way through the installation and met the technicians (Travis & Alex) doing the install and wow, everything was so neatly and professionally installed and when I was called back to review the installation it was awesome. Everything was installed correctly and they even got everything operating from my receiver’s universal remote. Great job and great sound! A huge thanks to Neuwave!”
“I wanted to send you a quick note thanking Neuwave for the excellent Audio Visual work that was performed in my Raleigh, North Carolina house. The movie theater is a hit and the surround sound is second to none. Your team of professionals are always polite, courteous and most importantly very knowledgeable. Thanks again and I look forward to working with you on future projects.”
“We recently upgraded our audio/video system at home. We worked with Andy Felton, owner of Neuwave Systems. We had a great experience with Andy’s firm. They specialize in custom installations. We found them to be very hands-on and very responsive. Andy and his team have now spend several hours in my home installing and refining the system. I would highly recommend Andy and his team if you are considering a new TV and/or sound system.”
"Recently I had a surround sound system and an outdoor speaker solution set up by Mark Masters and Neuwave. Mark met me at my house, evaluated my needs, discussed my budget, and suggested multiple solutions. The technology is awesome! I know nothing about AV equipment and Neuwave made it easy. Better yet, his team was fast, clean, and professional. All of the techs and Mark were there to show me how to use the system to get the most out of it. To be honest, that is exactly what I expected. What made Neuwave great was what I didn’t expect. As with all technology, there are bound to be some minor glitches from time to time. When glitches arose, Mark met me personally, handled the issues immediately, and coordinated what ever needed to be done, always with a mind on my needs and budget so I didn’t have to worry. A friend of mine who is a customer service guru for big business once wrote in one of his publications “all things being equal, people want to do business with friends. All things being not so equal, people still want to do business with friends!” Mark has become a friend and I wouldn’t turn to anyone else for my AV needs. Thanks to the entire team at Neuwave."
